Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://useful.today
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful❤️ Great packed.
Cute little rose, Mieni up all the colors. Packaged, so with no Miala right for destruction in transportation. Super!
Beautiful my mother in law loved it ❤️
nice flower exact like in store. very fast delivery
Very good forsaken. thank you
So beautiful!
Well packed, beautiful souvenirs
Thank the store for a well-packed order, everything came in good shape, I will order more, I recommend the seller.
In general, not bad. Very light, the petals are thin, plastic. Packing vacuum. It's fine. The color, however, is slightly different from the claimed, but generally liked it.
Very thank you roses are beautiful
Very nice k very fast delivery Thank you for everything
Beautiful adornment flowers, such as the publication. Recommended!.
Item as specified. Arrived before promised date.
Very cute, and you can order quiet, it's really super well packaged and the flowers arrived impeccable. Thank you!
Packing lovely
I buy an ochedny time, but this time a package of air cushion was broken, a flower pomped... The store is not to blame, those who combined my several orders into one and triple it, United bag
Everything is chic, it came for 1-2 months (exactly did not count). I am very pleased with the order, I may still order from this store.
Beautiful delivery, everything came in an inflated bag, in excellent condition and very quickly. Thank you to the store, definitely recommend.
The packaging was excellent. No bent petals like lve purchased elsewhere. When l want more roses l know where to go. Delivery was good too.lm very happy with this purchase and recommend this store to anyone who wants to buy a lovely coloured rose.
very well packaged, came in before ETA.
Beautiful flowers, approximately 30 cm long, petals made of thin plastic, but look beautiful. Purchased for Interior
It's beautiful. I love it. He's come sooner than expected. I don't give you the 5 stars because the letters don't fit into the stand slot. If you screw up, the other one goes out. Otherwise perfect.
Beautiful, I love it, I'll buy more
Small, but very beautiful! Order it from this store, he puts in an air bag and roses come whole, other sellers always crumpled like from the ass, and they are not straight out. And here and air, and on top wrapped with another foamed piece. Thank you very much!!!
perfect loved them